Residents

We place enormous focus on ensuring that we protect the interests of our residents at Oak Tree Gardens. That’s why our most important service relates to our residents!

Our Remit:

• To represent residents’ interests on the Board.
• To be a point of contact for resident queries, concerns,and ideas.
• Help to organise community events or engagement initiatives.
• Communicate to residents the decisions made by the Board in a clear, accessible way.
• To monitor resident satisfaction and feedback.
• Champion inclusivity and accessibility across estate policies.

Specifics in respect to Land Transfer:

• Communication Anchor: Keeps residents informed throughout the Land Transfer transition- via  newsletters, email, or Q&A sessions.
• Issue Collection: To gather residents’ feedback on activities performed by the Developer, and/or the  Managing Agent on any issues  that are still outstanding before the Land Transfer.
• Building Trust: Assists with managing expectations during the early phase of being volunteer resident led. Building a transparent working relationship with the managing Agent LSH & channel any concerns constructively.